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Averraglow FAQ

We do not offer samples, the main reason is we openly acknowledge we can not get you the results you are looking for with just a few uses of our products. In our studies, the most results were seen at the 30-day and 56-day marks holding a 93% success rate of clearing up breakouts, reducing red and inflamed skin, improving hydration, and reducing fine lines.So for us to offer samples that are only good for one or two uses is not a fair amount of time for you to evaluate the products properly and get the results you are looking for.&#xA0;While our products have been made and tested for sensitive skin types we acknowledge some people might have allergies to certain natural ingredients. If you have any specific ingredient concerns we ask you to either review the full ingredient list of the product you are interested in or you can reach out to our Glow Team with any questions or concerns. We are also happy to offer you a full refund on the rare chance you experience allergies unexpectedly.

We do not offer samples, the main reason is we openly acknowledge we can not get you the results you are looking for with just a few uses of our products. In our studies, the most results were seen at the 30-day and 56-day marks holding a 93% success

Do you have samples I can try first?

Product Questions

Where do we ship?

When will my order ship ?

Do you ship internationally?

Do you ship to APO/FPO addresses?

What is your refund/ return policy?

Do you offer expedited shipping?

My package tracking says delivered but I did not receive it

Shipping

Can I return my product?

Damaged product during transit

An item is missing from my order

Allergic reaction

What if I don’t see immediate results?

Here are a few things we would like you to know before you buy

Return Policy

Are the products gluten free?

Do you test on animals?

Are your products vegan?

Is this good for sensitive skin?

Is this safe to use during pregnancy?

Are your products paraben free?

Your products do not contain any ingredients I have ever tried for my breakouts, so why would they work?

Do your products contain Coconut Oil?

Do your products have fragrance or scent?

What grade of ingredients do you use?

Will the products clog my pores?

Can you tell me about the ingredients in your products?

Does the Clear Skin Kit help with Perioral Dermatitis?

Ingredients

Will these products help with blackheads?

Will this help my acne scars?

How are your products different from others I have tried?

Does everyone have a purging phase?

If I do purge how long is that going to last?

Will my products expire?

How should I store my products?

Is this safe for teens or pre-teens?

I have dry skin and breakouts, will this help me?

I am feeling oily when I use the products, is this right?

Is there a guarantee this will clear up my skin?

Which kit should I buy?

Will this work for Cystic and Hormonal Breakouts / Acne?

What is the difference between the Flawless Water Creme and Nourishment Cream?

Can I use this skincare if I have oily skin?

Will these products help my Rosacea?

How long will it take to see results?

I am breaking out when using your products, is this normal?

Will I breakout first and then clear up?

Will these products dry my skin out?

Can I use these products even if I don't have breakouts?

Will putting oil on my skin make me break out?

How do I sign up for rewards?

How Do I Redeem My Points on My Order?

What are the loyalty tiers and perks of each?

Can I use more than one reward code per order?

Where can I find out how many points I have and do my points expire?

I redeemed my points and could not use them due to a sale. Did I lose my points?

Do you have samples I can try first?Updated 7 months ago