Can I return my product?Updated 7 months ago

Due to the small batch, hand-crafted nature of our skincare, all purchases are final. However, if a shipping box has not been opened and is still sealed, the package may be returned within 10 days of delivery. Please reach out to: [email protected] for return authorization, attaching a photo of the unopened shipping box. 

If something arrives damaged we will be happy to help. Please note, we require a photo of the damage including how it arrived in the shipping box. Please notify us within 48 hours of delivery of any damage. 

A few things to note about our products before you buy. 

It takes time to see results. Each person is unique in how long it takes to clear up. Some need a couple weeks, some need a couple months. Depending on how long you have been dealing with breakouts and how much inflammation is below the surface will dictate how long it takes to see results. It takes time to help reduce the inflammation below the surface of the skin and to work through the breakouts you have had for many weeks, months, or years. 

Some users clear up really quickly while others need more time. This is based on your skin and the nature of the way breakouts work. 

These products can make you break out before you see clear skin. This doesn't happen to everyone and isn’t specific to our products. When you introduce new skincare, it works to speed up new skin cell growth and to pull inflammation below the surface up and out. This process generally takes a few weeks but great results are seen after this and no new breakouts will form and appear. This won't last forever and note these breakouts would have come up on their own time regardless. If you want to help skip this process, pair the products with a facial with extractions. 

We are not responsible for return shipping costs and do not refund the original cost of shipping. 

We reserve the right to refuse any return.