We make skincare to do one thing: help you stop struggling and start living. So if it doesn't, we don't want your money. If you've never tried Averr Aglow before, we want you to feel completely confident giving it a chance. Skin doesn't change overni

<h2 dir="ltr" id="isPasted">Our 90-Day Promise</h2>We make skincare to do one thing: help you stop struggling and start living. So if it doesn&apos;t, we don&apos;t want your money. If you&apos;ve never tried Averr Aglow before, we want you to feel completely confident giving it a chance. Skin doesn&apos;t change overnight. It works on its own natural cycle, and real results take weeks of consistent use&#x2014;not days. That&apos;s why we give new customers a full 90 days to experience the products in the Clear Skin Kit as they&apos;re intended to be used. Cleanse, treat, repeat, and see how your skin responds over time. If you&apos;ve used all of the products in the Clear Skin Kit consistently, giving it an honest try and you&apos;re not seeing the improvement you hoped for, we&apos;ll refund your purchase&#x2014;even if you&apos;ve used every last drop. Here is how it works: Simply email glowteam@averraglow.com within 90 days of receiving your qualifying order. (Clear Skin or Clear Skin Essential Kit) Tell us how they worked for your skin, and what didn&#x2019;t work. Your feedback helps us continue improving our formulas. No need to return the products. Refunds are issued to the original payment method. That&apos;s it. No hoops, no fine print, no catch. We can stand behind our products this way because we formulate them ourselves and we&apos;ve watched them work for hundreds of thousands of people. We&apos;d love for you to be next. <h3 dir="ltr" id="our-90-day-promise-is-available-to-customers-who-are-trying-averr-aglow-for-the-first-time-on-qualifying-first-time-purchases-it-is-designed-to-remove-the-risk-of-trying-a-completely-new-skincare-routine">Our 90-Day Promise is available to customers who are trying Averr Aglow for the first time on qualifying first-time purchases. It is designed to remove the risk of trying a completely new skincare routine.</h3> Standard Returns Because our skincare is handcrafted in small batches, all other purchases are considered final sale. If your shipping box has not been opened and remains factory sealed, you may request a return within 10 days of delivery. To request authorization, email&#xA0;glowteam@averraglow.com&#xA0;and include a photo of the unopened, sealed shipping box. Once approved:Return shipping costs are the customer&apos;s responsibility.Original shipping charges are non-refundable.Products must remain unopened and unused.

What is Your Return Policy?

If a product was damaged during transit, please send a photo within 48 hours of delivery to our client success team. They will help you with a replacement of the damaged product. (Glowteam@averraglow.com)

If a product was damaged during transit, please send a photo within 48 hours of delivery to our client success team. They will help you with a replacement of the damaged product. (<a href="mailto:glowteam@averraglow.com" id="isPasted" style=" text-decoration: inherit;">Glowteam@averraglow.com</a>)&#xA0;

Damaged product during transit

We apologize for any inconvenience caused by a missing or incorrect product in your order. Kindly reach out to our team at glowteam@averraglow.com, providing details of the issue. Please include a photo of the items you received, placed in front of t

We apologize for any inconvenience caused by a missing or incorrect product in your order. Kindly reach out to our team at <a id="isPasted" rel="noopener">glowteam@averraglow.com</a>, providing details of the issue. Please include a photo of the items you received, placed in front of the shipping box, along with the packing slip, and confirm your shipping address. Rest assured, we will promptly resolve the matter for you.

An item is missing from my order

While we strive to use ingredients that are highly effective for sensitive, breakout-prone skin and generally non-irritating, we understand that individuals may have allergies to specific ingredients. We kindly ask that if you are sensitive or allerg

While we strive to use ingredients that are highly effective for sensitive, breakout-prone skin and generally non-irritating, we understand that individuals may have allergies to specific ingredients. We kindly ask that if you are sensitive or allergic to certain ingredients, you review the full ingredient list for each product prior to making a purchase. However, if you experience a reaction after using our products, please contact our Glow Team immediately at <a id="isPasted" rel="noopener">glowteam@averraglow.com</a>. Please note that there is a distinction between an allergic reaction and an increase in breakouts. Experiencing more breakouts is common in some cases (refer to the related FAQ section for further details).

Allergic reaction

Most products that promise overnight results do it by stripping, drying, or irritating your skin into looking different for a day. That's not a fix. That's a cover-up, and it usually leaves your skin worse off underneath. Our formulas work differentl

Most products that promise overnight results do it by stripping, drying, or irritating your skin into looking different for a day. That&apos;s not a fix. That&apos;s a cover-up, and it usually leaves your skin worse off underneath. Our formulas work differently. They&apos;re built to support the things that actually keep skin clear and calm: your barrier, your microbiome, and your skin&apos;s natural oil balance. That&apos;s the real foundation of healthy skin, and it&apos;s not something you rebuild in 48 hours. It happens steadily, over weeks. So in the first few days you may not see a dramatic before-and-after. What you start to notice instead is your overall skin getting better. Less redness. Less excess oil. More hydration. That tight, stinging, irritated feeling easing up. These are the early signs your skin is heading in the right direction, not just being masked. Skipping days or switching things out too soon is the most common reason people don&apos;t see the results they&apos;re hoping for. Give it 60 to 90 days of consistent use, morning and night. The most important thing is consistency. Use your products as directed, morning and night, and give them a real chance to do their work.

What if I don’t see immediate results?

It takes time to see results. Each person is unique in how long it takes to clear up. Some need a couple weeks, some need a couple months. Depending on how long you have been dealing with breakouts and how much inflammation is below the surface will

It takes time to see results. Each person is unique in how long it takes to clear up. Some need a couple weeks, some need a couple months. Depending on how long you have been dealing with breakouts and how much inflammation is below the surface will dictate how long it takes to see results. It takes time to help reduce the inflammation below the surface of the skin and to work through the breakouts you have had for many weeks, months, or years.&#xA0;Some users clear up really quickly while others need more time. This is based on your skin and the nature of the way breakouts work.&#xA0;These products can make you break out before you see clear skin. This doesn&apos;t happen to everyone and isn&#x2019;t specific to our products. When you introduce new skincare, it works to speed up new skin cell growth and to pull inflammation below the surface up and out. This process generally takes a few weeks but great results are seen after this and no new breakouts will form and appear. This won&apos;t last forever and note these breakouts would have come up on their own time regardless. If you want to help skip this process, pair the products with a facial with extractions.&#xA0;

Here are a few things we would like you to know before you buy

Send us an email by clicking above. Or you can text us at 1-888-296-6960. This number can only receive text messages. Looking forward to hearing from you!

Averraglow FAQ

Return Policy

Where do we ship?

When will my order ship ?

Do you ship internationally?

Do you ship to APO/FPO addresses?

What if I need to change my address?

Do you offer expedited shipping?

My package tracking says delivered but I did not receive it

Shipping

Are the products gluten free?

Do you test on animals?

Are your products vegan?

Is this good for sensitive skin?

Is this safe to use during pregnancy?

Are your products paraben free?

Your products do not contain any ingredients I have ever tried for my breakouts, so why would they work?

Do your products contain Coconut Oil?

Do your products have fragrance or scent?

What grade of ingredients do you use?

Will the products clog my pores?

Can you tell me about the ingredients in your products?

Does the Clear Skin Kit help with Perioral Dermatitis?

Ingredients

Will these products help with blackheads?

Do you have samples I can try first?

Will this help my acne scars?

How are your products different from others I have tried?

Does everyone have a purging phase?

If I do purge how long is that going to last?

Will my products expire?

How should I store my products?

Is this safe for teens or pre-teens?

I have dry skin and breakouts, will this help me?

I am feeling oily when I use the products, is this right?

Is there a guarantee this will clear up my skin?

Which kit should I buy?

Will this work for Cystic and Hormonal Breakouts / Acne?

What is the difference between the Flawless Water Creme and Nourishment Cream?

Can I use this skincare if I have oily skin?

Will these products help my Rosacea?

How long will it take to see results?

I am breaking out when using your products, is this normal?

Will I breakout first and then clear up?

Will these products dry my skin out?

Can I use these products even if I don't have breakouts?

Will putting oil on my skin make me break out?

Product Questions

How do I sign up for rewards?

How Do I Redeem My Points on My Order?

What are the loyalty tiers and perks of each?

Can I use more than one reward code per order?

Where can I find out how many points I have and do my points expire?

I redeemed my points and could not use them due to a sale. Did I lose my points?